Payment & Returns
How can I pay for my order?
After initiating the checkout process you will have the option to complete the payment using any major credit card from your country or Paypal.
Can I cancel my order?
We are sorry, but once an order has been confirmed, it is processed automatically and cannot be canceled. The package can be returned as indicated below.
I received my order and would like a refund
If you have received your order and would like a refund you must send it back at your expense within 7 days of receiving it. It must be in its original plastic and unworn. Upon receiving your watch back, we will issue a full refund, less a $39 USD restocking fee to cover labour, packaging materials and shipping used to send your order. At your expense, you can send your package back to Hidden Hills Watch Co.
PO Box 431, Stn Main, Halifax, NS B3G1M7 Canada
I received my order and would like to exchange for another style
If you have received your order and would like an exchange you must send it back at your expense within 7 days of receiving it. Upon receiving your watch back, we will happily resend out your new choice. Please note, you must pay an additional $19 USD (or equivalent in your country's currency) for the new shipping. Please send payment via Paypal to firstname.lastname@example.org or include a cheque or money order in your returned package.